Here you will find resident and staff highlights, personal testimonials, community involvement and much more.
My dear wife Winona was diagnosed with Alzheimer’s in 2003. By 2006, her condition was severe, requiring constant care. While I was advised to find a care home for her, it was heart wrenching for me to think about being separated from her after sixty-one years. Further, the only care facilities available were in Spokane or Lewiston and this would necessitate my moving to one of those cities to be with her every day.
Fortunately I learned that Bishop Place was going to open a memory care center in Pullman. In preliminary conversations with JoDeen Smith, I and our family began to understand the level of compassionate care that would be available for Winona. They also educated us on the transition process for both my wife, myself and my family. They were so sensitive to our emotional concerns as well as our logistical considerations. As a result of those helpful visits I made a reservation for her.
After that, I and our family had a fantastic assessment visit with Wararat O Dail who went over in every detail what Winona would need and how her needs would be met. After our meeting with “O” we had such a sense of relief, and confidence that this was the best decision for all of us.
With the help of staff we moved Winona into a single room with grand facilities. We added some furniture, art work, family photos, and other items that she loved – that made her “feel at home”. And within a short period of time, she considered it her home.
The care she received was outstanding – well beyond what we ever could have expected. The staff members were fantastically caring and compassionate. They provided round-the-clock attention to all her needs, carefully monitoring her diet and medications, maintaining a high standard of personal hygiene, involving her in daily events and activities, and taking her for walks. Music was always an important part of Winona’s life and the staff were conscientious about keeping the CD player in her room full of her favorites.
Moreover, the staff was always appraising us about Winona’s condition and what we could do to help her along. They worked to integrate family and friends in her daily activities and we very much felt part of the care team. They constantly helped us understand the progression of the disease, preparing us for this difficult journey every step of the way.
The whole family was extremely blessed with the care and support Winona received in the Bishop Place Memory Care Unit. It certainly could not have been better anywhere else. Surely fantastic to have such a center in “little old” Pullman.
“Dear Bishop Place Friends,
Thank you so much for the lovely flowers and words of comfort. It is we who owe thanks to you for making our mother’s last years a comfort and joy.”
Best wishes and warmest regards,
The Crandall Family